At Open Telecom we not only support our own customers directly, but also our own dealer channel. This allows us to share our engineering resource with our Select Partners. These partners can call upon us for assistance on installations, cover on support calls or the assistance on supply, installation and maintenance on telephone systems the dealer may not be familiar with.
In addition to the above, dealers also benefit from
- Advanced maintenance stock replacements
- Unlimited technical support
- Presales and technical sales support
- Solution design and costing
- Proposal creation and delivery
- On-site demonstrations and training
- Our virtual helpdesk
All of the above is delivered as a white labelled engineering solution and allows dealers to increase the service / engineering capabilities within their own business without the need for the ongoing overheads.